Help Desk Intern, Information Technology


Help Desk Intern, Information Technology
- 1 Job Openings
- 5 Views
Experience
Entry level
Employee type
Internship, Part TimePosition
Entry Level
Offer Salary
$ 19 - $ 22 /hourly
Job Description
Join BCS Financial as a Helpdesk Intern and gain real-world IT experience in a 6–9-month internship. This part-time role offers hands-on training in IT support, with exposure to Microsoft Office tools like Word, Outlook, and Excel. Ideal for junior or senior college students or recent graduates looking to kick-start their IT career. Located in Oakbrook Terrace, IL.
Essential Elements
- Information Technology equipment inventory management
- Stock room reorganization and equipment management
- Build and configure new laptops under the direction of the Manager of Network Administration
- Field incoming help desk requests from end users via telephone and e-mail in a customer-focused manner
- Under the direction of the Manager of Network Administration, apply diagnostic utilities to aid in troubleshooting and perform basics troubleshooting support for end users
Requirements
Education and Certifications
- Bachelor's degree in computer science, networking or related degree in progress required.
- Proficient with MS Word, MS Excel, MS PowerPoint, MS Visio preferred.
Experience
- Excellent communication and customer service skills.
- Ability to follow technical instructions and track completed tasks as related to assigned projects.
Physical Requirements
- Must have the ability to lift 25/50 pounds regularly
Travel Required
- This role is hybrid and required to be in our Oakbrook Terrace, IL main office at least 2 days per week.
Skills
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Head of Information Technology
BCS Financial Corporation
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