Technical Customer Support Representative
Technical Customer Support Representative
- 1 Job Openings
- 5 Views
Experience
0 - 2
Position
Entry Level
Offer Salary
$ 16 - $ 19 /hourly
Job Description
Join Foundever as a Technical Customer Service Associate! Provide top-tier support for accounting and tax platforms while growing in a company where 84% of managers are promoted internally. Must live within 50 miles of 10431 Pinnacle Dr, Wise, VA 24293. Enjoy paid training, career development, and a dynamic team environment.
What We're Looking For:
- Ability to multitask in and navigate between screens efficiently while assisting customers
- Comfortable in a fast-paced environment
- Must be 18+ years of age
- High school diploma (or GED equivalent)
- Associate or bachelor’s degree preferred
- Must pass a criminal background
Key Skills:
- Handle inbound customer service calls
- Drive customer satisfaction through voice, chat and email communication
- Navigate multiple systems and tools
- Ongoing training and skill development
Why You Should Join Us:
- Pay: $16/hr with opportunities up to $19+!
- 100% paid training
- Benefits including medical, dental, life, and vision insurance
- Employee Assistance Program (EAP)
- 401k retirement plan with company match
- Employee discounts
- Referral bonuses
- Internal Mobility (84% of our managers are promoted within)
About Foundever®
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
Get to know us at www.foundever.com and connect with us on Facebook, LinkedIn and Twitter.
Military Partners
We proudly support military families through partnerships with Military One Source and other veteran organizations. We value the unique skills and experiences that veterans bring to our workforce.
EEO
Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination.
Skills
Job Overview
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Experience
0 - 2
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Location
10431 Pinnacle Drive, Wise - 24293, Virginia, United States of America
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Offered Salary
$ 16 - $ 19 /hourly
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Qualification
Entry Level
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Industry
Customer Support -
Date Posted
3 days ago
Foundever
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Phone
(866) 957-4835 -
Email
hello@foundever.com
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Website
www.foundever.com -
Location
600 Brickell Avenue, Suite 3200, Miami, Florida, United States of America
