Help System Desk Admin

About This Job
Air and Space Force Solutions, a business unit within BAE Systems, has an opening for a Help Desk System Administrator at our Hill Air Force Base, Utah location. The selected candidate will join our Information Services team and have an important role in supporting our mission of Strategic Deterrence through continual improvement and innovation. The position will have the following duties and responsibilities:

• Resolve technical problems in a help desk environment
   
• Work with internal and external users and organizations to support customer user-level requirements, including resolving end-user support requests, and researching and deploying advanced technologies
   
• Resolve access requests for user accounts and other desktop support functions
   
• Where possible, use automated tools and scripts to improve efficiency and accuracy
   
• Provide technical assistance, training and system documentation for users to promote efficient operation of applications
  Perform other duties as assigned

What's In It For You

• Competitive wages
   
• Medical
   
• Dental
   
• 401k
   
• Paid time off
   
• Work/life balance
   
• Career development
   
• Tuition reimbursement
   
• Mentorship opportunities
   
• Rewards & recognition

Work Location
This position will primarily perform these activities in or around Hill AFB, UT. Hybrid work accommodations may be considered.

Travel
<10%

Clearance Requirement:
The applicant must be able to obtain and maintain a Secret clearance. An active Secret clearance is preferred but not required.

Certification Requirement:
The applicant must meet DoD 8570.01-M IAT Level II or higher certification requirements on hire date or must obtain such within 6 months of being hired.

US Citizenship Required:
Pursuant to a government contract, this specific position requires US citizenship.