IT Manager

GENERAL RESPONSIBILITIES

Duties Include, but are not limited to

• Define product strategy, conduct user interviews & industry research to enhance or create new products in support of the case management services organization
• Ensure quality in the definition and development of product software specifications utilizing best practices and processes
• Responsible for the full life-cycle process from design to development, testing, product release and maintenance.
• Responsible for the development and utilization of metrics to measure productivity and effective operational processes.
• Responsible creation of a personal development plan focused on leadership and technical acumen.
• May be required to manage vendor team members as part of project work.
• Present to senior management project-related information (e.g., project proposals, plans, updates, issues, and recommendations).
• Assist in implementing and refining a successful product development process, including identification of key decision points, decision-making matrices highlighting risks/benefits associated with critical decision options, and application of appropriate portfolio management principles

TECHNICAL QUALIFIACTIONS

Required Qualifications

• Demonstrated success in leading a large enterprise application deployment experience from design through support
• Ability to translate business requirements into technical designs, determining measures of success including patient and end user experience
• Technical product owner experience including product roadmaps, technical design & implementation plans
• Driving results through change with direct and indirect reporting structures
• Strong communication, executive presence and strategic thinking
• Previous ownership of a production support team
• Creation of solution proposals including financials and cost benefit analysis
• Experience troubleshooting end user access and data issues in large corporate environment
• Ability to work with non-technical end users to resolve issues through in person, phone, email or web conference

Desired Qualifications
 

• Previous direct people leader experience
• Clinical case management—implementation of a patient medical record product or supporting products in the clinical workflow
• Leading large, multi-functional teams with a mix of employee, vendor partner and contract resources
• Previous experience in employee engagement, professional development

What qualifications you will need:

EDUCATION

Bachelor ‘s Degree in Computer Science or Information Management - Preferred

RELEVANT WORK EXPERIENCE

7 or more years

PHYSICAL DEMANDS/WORKING CONDITIONS

20% travel required as requested to meet business needs

HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.